Want to save some time and ensure your PEETZ reels last a lifetime? Let us do the annual maintenance for you!
For a minimal charge, you have the option to send your PEETZ reels to our shop at the end of each season and we will perform professional annual maintenance for you.
- Full cleaning
- Inspection of all parts
- REPLACEMENT OF DRAG COMPONENTS - friction disc and spring washer so you essentially have a 100% refreshed drag mechanism
- Packaging for delivery, including a PEETZ linen reel bag
Please note that shipping costs are not included. You are responsible for the delivery of your reel(s) to our shop. A return shipping amount will be quoted by us and applied when you place your order.
For a small additional fee, we can re-spool with fresh line so you are ready to go or even custom engrave the wood face of your reel should you wish to personalize it.
How It Works
Step 1: Call us toll-free: 800.883.0221 (local: 250.383.5342) Monday through Friday, 9am to 5pm Pacific Time to order your reel maintenance service, provide us with any special instructions, as well as indicate any options you'd like to take advantage of.
Step 2: Based on the types and number of reels you are sending in, we'll provide you with an accurate return shipping quotation.
Step 3: We'll provide you with a Return Merchandise Authorization ("RMA") Number that you need to include with your order. This number is very important, as it connects your reel(s) with a work order in our shop so we know what to do when they arrive.
Step 4: Provide a credit card to pay for your order and send us your reel(s)!
Turnaround time depends on the number of reel refurbishments that are in the queue, but is approximately seven to ten business days from when we receive your reels at our shop.