Delivery & Tracking

Free In-Store Pickup

Do you live near our shop in Victoria, British Columbia, or are you planning a visit to our beautiful city soon? Shop online and you are welcome to pick up your order. We

Canadian Orders

Method of Shipment

All Canadian-address destined orders will be shipped via Canada Post Standard ground service by default, including orders that qualify for free shipping. If you require a quicker delivery, please select from one of the other shipping options available via the shopping cart and the corresponding freight charge will be automatically applied to your order.

Applicable Taxes

Provincial taxes will be charged on merchandise, and federal taxes will be calculated on both merchandise and freight as per the table below:

* In Quebec, PST is levied on both merchandise and freight.

Estimated Arrival Times

The estimated delivery times for Canad Post Standard Ground Service are as follows:

For the other shipping options offered via the shopping cart, please contact us during business hours toll free at 800.883.0221 (local: 250.383.5432) between 9am and 5pm PST, Monday through Friday. A separate quote will be provided.

US Orders

Method of Shipment

All US-address destined orders, including those orders that qualify for free shipping, will be shipped by default via Canada Post Xpress Post service. Delivery times vary between 4 to 10 business days. If you require a quicker delivery, please select from one of the other shipping options available via the shopping cart and the corresponding freight charge will be automatically applied to your order.

Taxes

Canadian taxes are not charged on orders shipped to the United States.

Duties & Customs

Depending on what you purchase, your order MAY be subject to import duties, taxes, broker fees, and customs processing fees. If this is the case, your order will arrive with a customs invoice either attached to the merchandise or separately within a few days. As the buyer, these potential import charges are your responsibility. PEETZ Outdoors is unable to estimate the levies charged on importation into the US. Only US Customs and Border Protection (CBP) can make a final determination on duties owed. We suggest you contact CBP for more details or review this information on www.CBP.gov.

Orders Outside of Canada or the Continental United States

Method of Shipment

All merchandise destined for outside of Canada and the US will be shipped via air mail. Rates and delivery times for international parcel shipment will vary based on destination and are provided via the shopping cart. If you would like an accurate quotation created for you prior to placing your order, you can call us at +1.250.383.5432 between 9am and 5pm Pacific Standard Time, Monday through Friday.

Taxes

Canadian taxes are not charged on orders shipped to the United States.

Duties & Customs

Your order may be subject to import duties, taxes, broker fees, and customs processing fees. If this is the case, your order will arrive with a customs invoice either attached to the merchandise or separately within a few days. As the buyer, these charges are your responsibility. PEETZ Outdoors is unable to estimate the levies charged on international shipments.