Within a few days you will be enjoying your new PEETZ merchandise. Here's some information on how your order will make its way from our craftsmen to your doorstep, and how you can keep track of it while you await it's arrival.
Do you live near our shop in Victoria, British Columbia, or are you planning a visit to our beautiful city soon? Shop online and you are welcome to pick up your order. We
All Canadian-address destined orders will be shipped via Canada Post Standard ground service by default, including orders that qualify for free shipping. If you require a quicker delivery, please select from one of the other shipping options available via the shopping cart and the corresponding freight charge will be automatically applied to your order.
Provincial taxes will be charged on merchandise, and federal taxes will be calculated on both merchandise and freight as per the table below:
Province | Provincial Tax | Federal Tax |
---|---|---|
British Columbia (BC) | 7% | 5% |
Alberta (AB) | - | 5% |
Saskatchewan (SK) | - | 5% |
Manitoba (MB) | 8% | 5% |
Ontario (ON) | - | 13% |
Quebec (QC) | 9.5%* | 5% |
New Brunswick (NB) | - | 13% |
Nova Scotia (NS) | - | 15% |
Prince Edward Island (PE) | - | 14% |
Newfoundland & Labrador (NL) | - | 13% |
Northwest Territories (NT) | - | 5% |
Yukon (YT) | - | 5% |
Nunavut (NU) | - | 5% |
* In Quebec, PST is levied on both merchandise and freight.
The estimated delivery times for Canad Post Standard Ground Service are as follows:
Province | Estimated Shipping Time |
---|---|
BC, AB | 2 - 4 Business Days |
SK, MB | 5-7 business days |
ON, QC, NB, NS, PE, NL | 6-8 business days |
NT,NU,YT | 8-10 business days |
For the other shipping options offered via the shopping cart, please contact us during business hours toll free at 800.883.0221 (local: 250.383.5432) between 9am and 5pm PST, Monday through Friday. A separate quote will be provided.
All US-address destined orders, including those orders that qualify for free shipping, will be shipped by default via Canada Post Xpress Post service. Delivery times vary between 4 to 10 business days. If you require a quicker delivery, please select from one of the other shipping options available via the shopping cart and the corresponding freight charge will be automatically applied to your order.
Canadian taxes are not charged on orders shipped to the United States.
Depending on what you purchase, your order MAY be subject to import duties, taxes, broker fees, and customs processing fees. If this is the case, your order will arrive with a customs invoice either attached to the merchandise or separately within a few days. As the buyer, these potential import charges are your responsibility. PEETZ Outdoors is unable to estimate the levies charged on importation into the US. Only US Customs and Border Protection (CBP) can make a final determination on duties owed. We suggest you contact CBP for more details or review this information on www.CBP.gov.
All merchandise destined for outside of Canada and the US will be shipped via air mail. Rates and delivery times for international parcel shipment will vary based on destination and are provided via the shopping cart. If you would like an accurate quotation created for you prior to placing your order, you can call us at +1.250.383.5432 between 9am and 5pm Pacific Standard Time, Monday through Friday.
Canadian taxes are not charged on orders shipped to the United States.
Your order may be subject to import duties, taxes, broker fees, and customs processing fees. If this is the case, your order will arrive with a customs invoice either attached to the merchandise or separately within a few days. As the buyer, these charges are your responsibility. PEETZ Outdoors is unable to estimate the levies charged on international shipments.
On occasion we may have to ship a partial order on a multiple item order where one product may not be in stock or may have to be custom manufactured to your specifications. You will be notified if this situation occurs and provided options to ensure your complete satisfaction. You will also be able to view all partial shipments in the Order History section of your profile.
If you receive a shipment and believe an item is missing, please contact us during business hours toll free at 800.883.0221 (local: 250.383.5432) Monday through Friday between 9am and 5pm PST. We will help track down the location of your order without delay.
There are a few different ways to keep track of the status of your PEETZ order.
Login to your PEETZ account to check the status of your order from processing to shipping. Order history will also show you if any items have been shipped separately in the case of a multiple item order where an item was not in stock and could not be shipped with the rest of your order (don't worry, you will only be charged the original shipping charge even if your order is split for some reason).
When your order status changes an email will be automatically sent to you. You can make sure this information reaches you in a timely manner by double-checking that you have entered your email address correctly at the time of order placement.
When you merchandise ships, your account will be updated to show the shipper's tracking number associated with your order. You can visit their website online and input your tracking number to see the location of your package(s).
For orders shipped by Canada Post via Regular Parcel, Xpresspost, Priority, Expedited Parcel, Tracked Packet, or International Parcel, you can easily keep an eye on your merchandise by visiting Canada Post Tracking and entering your Tracking Number, Delivery Notice Card Number or Reference Number.
Toll Free | 800.883.0221 |
Phone | 250.383.5342 |
Online | Send a Message |
Address |
2740 Rock Bay Ave
Victoria, BC
Canada V8T 4R9
|
Hours | Monday through Friday 9am to 5pm (Pacific Time) Closed on Statutory Holidays |
November 07, 2017 - Victoria, BC - October 20, 2017 - PEETZ Outdoors Limited ("PEETZ"), a 93 year old Canadian legacy manufacturer of fishing reels, rods and unique tackle,...
July 27, 2017 - Since 2015, PEETZ has introduced an annual limited edition of 90 PEETZ handcrafted reels that are then hand-carved, numbered and signed by Kwagiulth artist and...
July 16, 2017 - PEETZ is proud to report that two of its Artist Series hand-carved fishing reels raised a combined $12,000 for salmon enhancement at the annual Duncanby...
June 15, 2017 - June 17th, 2017 | Comox, British Columbia Point Holmes Recreation Association (PHRA) is celebrating their 50th anniversary! Between 1-5 pm on Father's Day, June 17th,...